Shipping policy
Shipping Policy
Thank you for choosing us for your wedding band. Below is an overview of how we handle shipping and delivery.
Processing Time & Delivery
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Standard Shipping (3–5 Business Days Transit)
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Orders ship within 2–3 business days after processing is complete.
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A tracking number will be provided once your order has shipped.
If you need your order by a specific date, please contact us and we’ll do our best to assist.
Shipping Charges
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We offer free shipping on all orders, both domestic and international.
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UK orders are shipped via trusted carriers such as Royal Mail and Evri.
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International orders may be subject to customs fees or import taxes, which are the customer’s responsibility.
Tracking
Once your order has shipped, you’ll receive a confirmation email with tracking details so you can follow your delivery.
Delivery Estimates
Delivery times vary by location and carrier. Estimated delivery dates are provided as a guide only and may be affected by factors outside our control, such as courier delays or customs processing.
Order Changes
Please review your details carefully before placing your order. Changes or address updates cannot be guaranteed once an order has been submitted.
Lost or Returned Packages
If a package is returned due to an incorrect address or missed delivery, additional shipping fees may apply.
For lost or damaged orders, please contact us promptly and we’ll work with the carrier to resolve the issue.
Contact Us
If you have any questions about shipping or your order, feel free to reach out — we’re happy to help.