No worries—we’ve got you covered. If your ring doesn’t fit as expected, we offer a 30-day easy exchange window, starting from the day your order is delivered.
Important: Personalized or engraved rings are not eligible for returns or exchanges. If you believe your order qualifies for a refund, please contact our support team and we’ll walk you through the next steps.
The most accurate method is to visit a local jewelry store and ask for a professional sizing—this is usually free. Be sure to ask for a comfort-fit size and match the width of the ring you’re ordering, as wider bands fit differently.
If visiting a jeweler isn’t possible, you can measure at home using a string or strip of paper. Wrap it snugly around your finger, mark where it overlaps, then measure the length flat. Compare your measurement with our Ring Size Guide, available on most product images.
Still unsure? It happens! We offer one free size exchange, so you can order with confidence. A second exchange may incur a £15 fee to cover shipping and insurance.
We offer free shipping on all orders, both domestic and international. No hidden fees, no surprises.
Yes. We offer a 30-Day No-Hassle Return & Exchange Policy from the date your order arrives.
If you need a different size, we provide one complimentary exchange. Just contact us and we’ll send simple instructions. Please include your order number inside the return package.
Returned rings must be unworn, undamaged, and clean, ready for resale. If a ring is returned with signs of wear or damage, we reserve the right to apply a repair or replacement fee.
Important: Customized or engraved rings are final sale and cannot be returned or exchanged.
You have 30 days from delivery to begin the process. Simply reach out to our customer support team and tell us what you need help with. We’ll guide you step by step.
At this time, we don’t provide engraving in-house. However, our rings are engraving-friendly, and most local jewelers can engrave them quickly for a small fee.
Yes, we do! We can design a custom ring from scratch or modify an existing style. If you have an idea in mind, contact us and we’ll discuss the details with you.
- Standard Shipping (3–5 Business Days Transit)
- Orders ship within 2–3 business days after processing is complete.
- A tracking number will be provided once your order has shipped.
